FAQ for Engineered Stone 

Q.How do I clean my engineered stone countertop?

A.For routine cleaning, use a damp cloth or paper towel and simply wipe with warm water and soap if necessary, a small amount of non-bleach or nonabrasive cleanser may be used.

Q.Will my engineered stone stain?

A.Engineered stone is a no porous product. Even though the product resists permanent staining when exposed to edible liquids found in the kitchen, it is recommended to wipe up food and liquid spills as soon as possible. For stubborn or dried spills, use a non abrasive pad such as a Scotchbrite® with Formula 409® or similar cleanser. One could also gently scrape dried substances with a putty knife or razor blade.

Q.Do I need to seal my engineered stone countertop? 

A.The non-porous nature of engineered stone provides maximum resistance to staining and fully eliminates the need for any sealing. The non-porous quality of the surface also greatly reduces the potential for bacterial growth.

Q.Can I use bleach on my engineered stone countertop?

A.Avoid using cleansers that contain bleach

Q.Can I place a hot pot on my engineered stone countertop?

A.Although engineered stone can withstand exposure to normal cooking temperatures from pots, pans and dishes, do not place hot skillets or roasting pans directly onto the surface. Engineered stone can potentially be damaged by rapid temperature changes therefore It is recommended that you place hot pads or trivets onto the surface to maintain the beauty of the countertop.

Q.What chemicals will affect my engineered stone countertop?

A.Avoid strong chemicals or solvents such as paint removers, oven cleaners, furniture strippers, chemicals containing   trichlorethane or methylene chloride or high alkaline cleansers (high-ph).. Do not allow the engineered stone to come into contact with, nail polish remover, bleach, bluing, permanent markers or inks and oil soaps. If contact should occur, follow the manufacturer’s recommendations for removal that can be found in the care and maintenance guide for the particular product.

Q.I have an overhang on my countertop. Do I need some type of support?

A.3CM engineered stone will cantilever a maximum of 10 inches without the need of support. Overhangs greater than 10” will need a corbel, bracket or leg.

Q.Can I cut on my engineered stone countertop? 

A.Although cutting on the countertop will likely not cause damage, it is recommended that you use a cutting board to prevent dulling the surface and also prevent dulling your knives.

Q.Can engineered stone be used outdoors?

A.Some customers have elected to use the material outdoors , however the stone will likely not be covered under the manufacturers warranty.

Q.Will my engineered stone have seams?

A.Depending on the layout of the countertop versus the size of the slab it is possible that the countertop will have a seam. Seams are similar to natural stone seams in that they are visible.

Q.Do I need to select my slab?

A.Engineered stone is a manufactured product and has lot numbers with minute shade differences. Selecting a slab is not required as the slabs color differentiation is minimal from the sample. I would likely be possible to use different lots in the same room without noticing any color difference if any. Some engineered stones have a veining pattern like natural stone.  If the color you are interested in has this pattern it is recommended that a full slab be viewed as a small sample will not disclose the overall look of the product